Terms of service/Accommodation Clause
Please read, understand and agree to these terms and conditions before using "SHINMINKA Villa" (hereinafter referred to as the Villa).
The Villa is located in an environment surrounded by lush nature. Therefore, you may encounter insects, geckos,
stray cats living in the neighborhood, and dogs roaming freely in the village.
Only guests who accept this as part of the natural environment and unique local customs are welcome to stay at the Villa.
Additionally, if you are concerned about sudden illness, injury, or transportation disruptions,
we recommend purchasing accommodation cancellation insurance.
(Please note that we do not provide accommodation cancellation insurance at our Villa.
Contact the insurance company directly for details regarding coverage.)
【Regarding filling out the guest register】
In accordance with the Inns and Hotels Act, this villa requires that guests fill out a guest register.
Please fill out the necessary information using the URL we will send you in advance before check-in.
【Cancellation Policy】
1. Please check the cancellation policy on the reservation site of each property.
2. General weather and natural phenomena (Note 1) that can be predicted in the Western Pacific region and for which neither you nor our Villa are responsible will be subject to the same cancellation policy as the reservation site of each property.
(Note 1) Includes tropical cyclones and typhoons that occur from May to October every year.
3. Non-binding recommendations to refrain from traveling by government agencies will be subject to the cancellation policy of
each property's reservation site, even if a state of emergency is declared due to an epidemic or infectious disease.
4. Confusion and temporary interruption of transportation caused by 2 and 3 above will be subject to the cancellation policy of
each property's reservation site.
5. If you cancel your use during the period of use for your own convenience, we will not provide a refund.
【Cancellation Policy Exclusion】
1. If an unexpected and uncontrollable event occurs after the reservation is confirmed, which makes it impossible or illegal to provide the villa, it will not be subject to cancellation. All paid usage fees will be refunded.
2. In the event of a natural disaster, volcanic eruption, tsunami, or long-term disruption of lifelines. This does not include
tropical cyclones or typhoons, which are general weather or natural phenomena that can be predicted to occur.
3. When an unexpected change in travel requirements or travel restrictions by a government agency to the location of the Villa
makes it impossible to stay or return. This does not include non-binding government recommendations to refrain from travel.
4. When military activity such as war, invasion, civil war, terrorism, explosion, bombing, riots, or civil unrest occurs in an
unexpected situation.
【Refusal to Terminate the Accommodation Agreement or Refusal to Terminate the Use】
The Villa will not accept the termination of the use contract in the following cases.
1. When the application for use does not comply with the Villa's terms and conditions.
2. When it is deemed that the person who wishes to use the Villa is likely to act in a manner that violates legal provisions,
public order, or good morals in relation to the use of the Villa.
3. When the person who wishes to use the Villa falls under any of the following 4 or 5 reasons.
4. Organized crime groups and designated members of organized crime groups, etc., or related parties, and other social forces
(hereinafter referred to as "organized crime groups, etc.") under the "Law for the Prevention of Unjust Acts
by Organized Crime Group Members" (Law No. 1991).
5. Corporations, organizations, or members thereof with members of organized crime groups, etc.
6. When a user makes violent, threatening, or intimidating unreasonable demands against the Villa or the Villa's manager,
demands an unreasonable burden, or is deemed to have engaged in similar behavior in the past.
7. A person who does not respect the fairness of the relationship between the two parties, takes advantage of their superior position
to the customer, and behaves arrogantly and overbearingly.
8. When a person who wishes to use the Villa is clearly deemed to have an infectious disease.
9. When it is deemed that there is a risk of causing trouble or danger to neighbors due to intoxication, etc.
10. When it is deemed that there is a natural disaster, fire, power outage, lightning, water outage, road blockage, or other danger.
11. When the Villa is unable to provide use due to breakdowns in the Villa's facilities and equipment, the need for maintenance,
or other unavoidable reasons.
12. When other unforeseen circumstances occur or the Administrator determines it necessary to suspend use.
13. When these terms and conditions are violated.
【Prohibited Actions】
1. Use on the scheduled date, time, number of people, or by anyone other than those scheduled to use the villa (Note 2).
(Note 2) This includes viewing and sightseeing.
2. Overstaying or occupying the villa after scheduled use.
3. Use only by minors.
4. Behavior that offends or causes inconvenience to others, including neighboring residents.
5. Smoking is prohibited inside the villa and on the veranda of the villa.
If smoking outside the villa, please use a cigarette butt bin that you bring with you,
and cooperate in preventing fires caused by carelessness in the disposal of fire sources and
in preventing damage to surrounding roads caused by cigarette butts being scattered.
6. Removal of the villa's equipment and fixtures.
7. Prohibition of any actions or graffiti that may soil the inside or outside of the villa.
8. Please note that posting photos taken inside the villa for commercial purposes without permission may be subject to legal action.
9. The use, flying, and photography of small unmanned aircraft operated by individuals within the villa is prohibited
without the permission of the villa.
【Important Notes】
1. All items in the trash will be disposed of. In addition, all food and drink will be disposed of as abandoned items.
2. Any items found in the villa will be disposed of after one month of storage. In addition, any items found in the villa
that are obviously damaged will be disposed of as abandoned items. Please note that the method of collection of lost items
will be by mail, cash on delivery, after you inform us of the designated delivery address.
3. If the building, facilities, equipment, etc. of the villa are damaged, soiled, or otherwise damaged due to the guest's intentional
or negligent actions, the guest will be responsible for compensation for such damage.
(If repairs are difficult or equivalent replacements cannot be obtained)
The villa may charge the guest for the cost of purchasing new equipment or fixtures of equivalent value.
(When insurance is paid)
If the guest has insurance that covers damages and the insurance pays the full amount of the damages,
the guest will be exempt from the cost. However, if any expenses not covered by insurance are incurred,
the guest will be charged for those expenses.
(When immediate repair is difficult)
If the business of the Villa is restricted during the period required for repairs,
the guest may be charged compensation equivalent to the business loss.
4. When using the Villa's pool, small children are prohibited from swimming alone in the pool or playing around the pool.
Please be sure to have a parent or responsible adult accompany them and use the pool to ensure safety.
The Villa and its management are not responsible for any accidents or injuries that occur in the Villa's pool or within the Villa.
However, this does not apply if the Villa or its management is grossly negligent (gross negligence).
5. Throwing objects into the pool, leaving fallen objects, or acting in a manner that deviates from common sense is prohibited.
If these acts are intentional or due to gross negligence, and cleaning or repair of the pool becomes necessary,
the actual cost of cleaning and repair may be charged to the guest.
【Responsibilities and disclaimers of this villa】
1. The Villa will compensate the guest for damages caused by the fulfillment or non-fulfillment of the accommodation contract
and related agreements. However, this does not apply if the damages are not due to reasons attributable to the Villa itself.
2. The Villa has insured hotel liability insurance in case of an emergency.
3. If the Villa is unable to provide the Villa to the guest, it will, with the guest's consent, introduce another accommodation
that meets the same conditions as much as possible.
4. If the Villa is unable to introduce another accommodation despite the above provisions, it will pay the guest a
compensation fee equivalent to the penalty fee, and the compensation fee will be used to cover the damages.
However, if the inability to provide the Villa is due to reasons beyond our control, we will not pay compensation.
Please understand and agree to these terms before using the facility.
We appreciate your cooperation in ensuring that everyone has a comfortable stay.
The English version of the Terms of Service is a translation of the original Japanese version.
In case of any discrepancies, the Japanese version shall prevail.